How to submit a Feature Request
Link2Feed takes all Feature Requests into consideration, some of our most popular features are a result of client suggestions. When our team reviews a feature request, we try to determine if the suggestion will positively impact the majority of our users.
Feature requests can be submitted directly from within the Link2Feed website by utilizing the Link2Feed bubble which appears in the bottom right-hand corner of the screen.
- Once you select the bubble you will want to select Share Your Feedback.
- Simply answer the following questions:
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What is your problem or request?
If possible include a detailed User Story and provide any examples.- As a <type of user>
- I want <functionality>
- So there is <outcome>
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What are you trying to achieve?
Include the reason for your need and why it’s important for your processes. Be sure to include what you need, NOT what you want to be changed in the system that you think will satisfy your need. It’s possible there’s an existing solution in the system. - What is your current workaround? (optional)
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What is your problem or request?
- Hit Submit Request to finalize the request.
- Alternatively, you can click on Open In Portal in the top right-hand corner. This will bring you through to the Feature Request Portal.
The Link2Feed feature request portal enables intake users and above to view, vote, comment, and prioritize all feature requests submitted to Link2Feed. It also enables the user to track the status of their submitted feature requests to follow the development status.
How to use the Link2Feed Support Bot
We have added a new way to search for answers in our User Manual while using Link2Feed. In the bottom right-hand corner, you can click on the Link2Feed bubble and then navigate to Support Documentation. The Link2Feed Bot allows you to ask questions and the bot will retrieve any articles that may be helpful.
Additional resources
Click here to navigate back to the Messages tool and self-service guide list