We’re pleased to announce an important update in the Link2Feed system that will enhance our data collection and reporting capabilities.
We are excited to announce an important update to Link2Feed that will enhance your ability to track and report race and ethnicity data for your clients. Historically, Link2Feed included a single question for this purpose. However, to ensure compliance with the requirements of several US states and to better align with TEFAP and CSFP client applications, we have now separated race and ethnicity into two distinct questions.
Network Admins may request further assistance or report an issue following this release by submitting a ticket. Click here for further information.
This article covers the following topics:
What's changed?
- Separate Questions for Race and Ethnicity: This update allows for more accurate data collection and reporting, ensuring compliance with state and federal guidelines.
- Improved Reporting: Enhanced data accuracy will aid in better resource allocation and program improvement.
How to enable this change
Note tip Please note that this new configuration is not mandatory.
Note important If you currently utilize the ethnicity list parent type Hispanic to collect data on Non-Hispanic users please connect with our support team for assistance in making this change. Details on how to submit a ticket can be found here.
If you are looking to update your settings to reflect Race/Ethnicity questions, you can follow these steps:
- At the Network level, or Regional level dependent on your structure you will navigate to Administration, then select Fields.
- Go to the Personal section and find the Race/Ethnicity option.
- Switch this setting to either On or "On Optional"(If implementing regionally)
- Save Changes.
Note tip If you choose On Optional at the Regional level it will generally default networks to On.
Here is a video walkthrough of the setup process:
If you would like to remove the options for Didn't Ask, Don't Know and Prefer not to answer you can follow these steps:
- Select Administration then Settings.
- Locate the Intake Options section.
- Find the option for Undisclosed Race/Ethnicity and set this to Off. Doing so will disable the Didn't Ask, Don't Know and Prefer not to answer options.
- Save changes.
We understand that change can take time. Therefore, we have included an email template at the bottom of this guide you can use at your own convenience to inform your agencies about this change. Additionally, we have provided a guide that explains why the change has taken place, should you decide to implement it.
Additional Resources
Case Management Fields & considerations 2024 (U.S. networks)