We’ve updated our Client Self-Enrollment and Online Booking Tool (CNCT) to include an optional workflow that allows clients to see if they have an existing Link2Feed profile when self-registering. This release note will also cover other enhancements in the rollout including a simplified password reset, improved household UI, and added provisions and notes in CNCT.
In case you missed our webinar about all the improvements in this rollout, check out this recording and slides.
Alternatively, Network Admins can reach out to us by submitting a ticket if you’d like to request further assistance or report an issue following this release.
This article covers the following topics:
What’s changed:
- An optional workflow that helps identify users who may already have a profile in Link2Feed, including an improved landing page and new fields settings.
- A simplified password reset process where users will no longer have to verify their contact information.
- Improved UI on the household members’ page.
- A new feature to Enable Provisions and Notes on Appointments
Enhancements & Resolved Issues:
The following enhancements and issues have been addressed in this release:
CNCT Workflow
A page asking for Link2Feed Client ID will appear when signing up as a new client. If the client has an existing Link2Feed profile, they can input their ID which will be linked to their CNCT profile. Those who don’t have a Link2Feed ID can skip this step and simply create a new profile.
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Resolved Issue:
In the Administration settings (accessible from the CNCT Dashboard), Network Admins will now have the option to use the new Link2Feed ID workflow or continue with their current version. They will also be able to turn on a setting that requires new CNCT clients to have a Link2Feed ID.
For more information, check out the following Guide: How can clients create a new account in CNCT Version 2.11.0?
CNCT Password Reset
The reset password process can now be initiated by clicking on the Forgot Password link where users input either an email or phone number. When optional enhancements are enabled, the client’s user account will no longer need to be validated. Password reset instructions will be sent via text message (SMS) or email if the provided email address and phone number are active.
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Resolved Issue:
Users will now be able to reset their password without having to verify their contact information.
For more information, check out the following Guide: How can clients create a new account in CNCT Version 2.11.0?
CNCT Household UI
When a user creates a new profile or updates their profile information, there will be a Review page that shows all household members (including the primary client) in one section and the primary client’s details below.
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Resolved Issue:
Users will no longer be asked how many household members are in the household, eliminating the accidental duplication of the primary household member. Household members will now be added in a section between the primary client’s details and address.
For more information, check out the following Guide: How can clients create a new account in CNCT Version 2.11.0?
CNCT Provisions & Notes
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Resolves Issues:
Network Admins will now have the option to add food/items and appointment notes to the CNCT Visit page.
For more information, check out the following Guide: How do I manage my Appointment settings?