Who is Link2Feed?
We are a social enterprise and Certified B Corporation that provides organizations with the technology to help transform communities.
We work hard so that we can help our partners become part of something bigger. Using Link2Feed is not just about collecting statistics; it’s a global movement that brings community service providers from around the world together to identify the root causes of hunger and poverty and uses data to address them.
Here is a brief video introduction to our Case Management software
Link2Feed Terminology
Below is a list of definitions that will help you as you're learning to navigate Link2Feed.
Client
A Client is a person who is visiting an agency to receive food and/or services. A Client’s profile must be complete before a visit can be recorded. Every Client has a unique Client ID number assigned by Link2Feed.
Household Member
A Household Member is a person who lives with a Client, regardless of relation. Household Members only require a partial profile, but its possible to complete their profiles as well.
Household
A Client and their household members. They share some common data such as address, housing type, languages, and dietary considerations.
Individual
An Individual is any client profile in Link2Feed. In reporting, all Clients and Household Members are considered to be Individuals.
User
A User is someone who has a login for Link2Feed and utilizes the system to add Client profiles, record Visits, or manage administrative functions.
Organization
This is the agency/site in Link2Feed, where settings such as address, contact information, and intake-specific settings are managed.
Visit
A Visit is the way of recording that a household has been served. Visits will appear in the clients’ visit history log, and in Reports and Exports.
Program
Programs are buttons that appear on the Services page in a client's profile. A Program is any support or assistance offered by an organization that needs to be tracked through recording client visits and reporting.